Medicare Insurance Solutions
for Health Systems

Our Team

With more than 125 combined years of experience in the Medicare insurance arena, the MCUSA Consulting Team has a proven track record for developing innovative Medicare insurance solutions tailored to the needs of healthcare organizations and the Medicare patients they serve.

Kerri Lenderman

Managing Partner

Serving as the Managing Partner of MCUSA Consulting, Kerri Lenderman draws upon a diverse healthcare career spanning more than two decades.  Mrs. Lenderman is responsible for the overall financial management of our company and for multiple corporate functions including Controller, Treasury and Information Technology Systems.  Mrs. Lenderman also oversees Medicare data and trending analysis for our affiliated health system clients.

Prior to joining MUSA Consulting, Mrs. Lenderman worked as a national health plan consultant providing operational guidance and performing data audits.  She also served as the Executive Director of the Whatcom Alliance for Healthcare Access (WAHA), a non-profit organization dedicated to ensuring healthcare access to residents of Whatcom County, WA.  Mrs. Lenderman’s responsibilities included strategic development and management of the organization’s community programs, services and initiatives.

Mrs. Lenderman’s career also includes health policy research, provider education, plan contracting, and Medicare insurance operations.  Mrs. Lenderman provided operational oversight toward the development of an insurer payment model for the nation’s first Private Fee For Service Medicare Advantage plan.  Her diverse background in healthcare and insurance finance is frequently drawn upon as Mrs. Lenderman assists our affiliated health system clients.


C. Paul Gauthier

Partner

With a career spanning forty years, Mr. Gauthier has served in leadership capacities with numerous organizations in the fields of hospital administration, healthcare consulting and Medicare insurance operations.  Mr. Gauthier is responsible for guiding our organization toward its vision and mission of serving healthcare organizations and their Medicare community.

Mr. Gauthier began his career as a CPA with the firm of Ernst and Ernst, specializing in Hospital Consulting, Bond Issues and HCFA cost report appeals.  Mr. Gauthier then spent more than a decade serving in hospital administration, program development and insurance management within the UniHealth Hospital System.

During the next twelve years, Mr. Gauthier founded and served as Chief Executive Officer of Olympic Health Management Systems.  The corporate holdings of Olympic Health included multiple insurance agencies, a national hospital consulting practice, and the largest third party administrator (TPA) for Medicare Supplement Insurance.  In 1997, Olympic Health was acquired by the AON Corporation, and Mr. Gauthier served for five years as the chief architect of the national Medicare Advantage program known as Sterling Life.

After a brief five year retirement, Mr. Gauthier became compelled to return to his roots of healthcare consulting in order to support physicians who were coping with the very hard decision of closing their practices due to inadequate Medicare payment for primary care services.  A staunch proponent of the Patient-Centered Medical Home (PCMH) movement, Mr. Gauthier co-founded Primary Care Insurance Services with the mission of supporting physician practices that are serving as a medical home for their patients with Medicare.  The advocacy of PCMH and the need to seek out additional Medicare insurance compensation for the investment made by primary care physicians in the Medical Home, has been a continuing quest.

Charles Chaput

Partner and Communications Officer

Mr. Chaput has spent the past 23 years of his career exclusively working in the Medicare insurance arena.  As a healthcare consultant and project manager with Olympic Health Management Systems, Mr. Chaput worked closely with leading healthcare systems throughout the country toward the development, implementation and distribution of provider-owned Medicare insurance plans.  By assisting healthcare providers in this capacity, Mr. Chaput acquired a diverse background in the areas of Medicare insurance plan design, health system integration, and Medicare patient communication strategy.

In 2003, Mr. Chaput co-founded VibrantUSA, a Medicare-specialty agency which serves over 15,000 Medicare beneficiaries by providing access to an extensive list of Medicare insurance plans.  In 2007, Mr. Chaput then co-founded Primary Care Insurance Services (PCIS), an organization offering Medicare consulting services for Primary Care and multi-specialty practices throughout the state of Washington.

Serving as Communications Officer, Mr. Chaput is focused on ensuring that we continuously support our affiliated healthcare systems and their Medicare patients by providing clear, unbiased and compliant information regarding all aspects of Medicare insurance.

Robbie Swensen

Director of Provider Relations

Ms. Swensen brings 21 years of experience in the healthcare industry working within the Medicare insurance arena.  Serving as Director of Provider Relations, Ms. Swensen is responsible for communicating MCUSA Consulting’s mission within the healthcare community and ensuring our affiliated healthcare providers are receiving superior client services.     Before joining MCUSA Consulting, Ms. Swensen spent much of her career working in provider relations for a national Medicare insurance company.  During this time, she developed numerous provider networks for Medicare Select Supplement and Medicare Advantage plans.  Ms. Swensen has a proven track record in creating and maintaining health system relationships that are fostered by providing timely market intelligence and open communication.